Jake Lundberg
gm.career@nym.hush.com
Edmond, OK, USA

Professional Summary

Air Force officer veteran and IT operations professional with an excellent track record of leadership, technical sales, end-to-end application delivery, and customer support.
High level skills include:

  • Executive engagement
  • Personnel leadership up to 11 direct reports and 45 total subordinates
  • Technical Sales - Field CTO & Solutions Engineering
  • Outstanding public speaking skills
  • Unix, Linux and Windows server administration from 1-400 servers in both physical and cloud data centers.
  • Container optimization and orchestration
  • Database/Datastore, Application and Web server administration
  • Systems/network/application observability with commercial and open source platforms
  • Performance analysis and capacity planning reporting
  • Excellent troubleshooting and customer support skills
  • Professional Services

Technical Skills

Operating Systems RHEL/CentOS, CoreOS, Ubuntu, Mac OSX, Sun Solaris, Windows Server, HP-UX
Systems/DevOps Tools Git, Terraform, Vault, Consul, Nomad, Puppet, Fabric, Vagrant, AWS (awscli, boto/boto3, console), Satellite, Cobbler, Subversion
Container Orchestration Nomad, Kubernetes, Puppet, Docker Compose
Directories OpenLDAP
Databases/Datastores DynamoDB, Elasticsearch, Postgresql, MySQL, MS SQL Server, Sybase, Oracle
Application/Web Servers Apache Geronimo/Tomcat, Jboss, Weblogic, Resin, Sharepoint/IIS, Apache HTTPD, Varnish, Django, Drupal
Monitoring/Logging Sensu, Graphite, Kibana/Grafana, ELK Stack (+Kafka), OpenNMS, HP Openview(NNM, OVOu, OVOw, OVPI), Nagios, Cacti, ManageEngine, Solarwinds, Tripwire
Programming Python, Ruby, Perl, Bash, SQL, HTML

Experience

HashiCorp: Feb 2018 - Present

Field Chief Technology Officer, May 2021-Present

Manager - Solutions Engineering, Sept 2019-May 2021

Staff Solutions Engineer, May 2019 - Sept 2019

Senior Solutions Engineer, Feb 2018 - May 2019

Technical sales individual contributor and leadership for one of the top companies in infrastructure and security management space. Helped bring HashiCorp from

  • Executive technical engagement with Global 2000 companies in Americas region
  • Personnel leadership up to 11 direct reports
  • Cross-functional alignment between product, sales and marketing
  • Mentorship for solutions engineers
  • Techical sales for a large HashiCorp product suite focused on infrastructure and security lifecycle management (Terraform, Vault, Consul, Nomad, Boundary, Packer)
  • Highly requested resource by field marketing for generating sales pipeline
  • Master of Ceremony duties for HashiConf, Sales Kickoff and field marketing events
  • Community engagement through videos, blogs, user groups and field marketing events

Adconion/Amobee: Feb 2012 - Feb 2018

Principal DevOps Engineer, Jun 2014-Feb 2018

Senior Systems Administrator, Feb 2012-Jun 2014

Administer systems/applications for a high volume digital marketing platform

  • Responsible for rollout of Docker based microservices infrastructure and container optimization strategies
  • Responsible for administration of 400+ Linux Systems in 2 physical and 4 Amazon EC2 regions
  • Create and update Puppet modules and manifests using Git as repository
  • Hadoop, Cassandra, PostgreSQL, Apache Tomcat & HTTPD & custom Python application management
  • Deploy Java and Python applications to QA and PROD systems using Puppet, Fabric and Jenkins
  • Python/Fabric, Ruby, BASH, SQL scripting
  • Create custom Graphite collection libraries for web services metrics & SNMP
  • On-call rotation for 24x7x365 Application support

Screen Actors Guild

Senior Unix Administrator, Mar 2011-Jan 2012

  • Web/Application server design, implementation, maintenance and troubleshooting
  • Lead Unix team in all Solaris and RHEL related activities
  • Perform regular system maintenance patching and upgrades
  • Deploy Java and Drupal applications to TEST and PROD systems (QA/Staging if available as well).
  • Python, BASH, Perl scripting.
  • Java, PHP, SQL troubleshooting (with occasional minor fixes).

TechEmpower Inc

Manager - Service Delivery, Mar 2009-Nov 2010

  • Hands-on manager/technician with 3 direct reports
  • Responsible for the management of 200 Development/Test/UAT/Production servers. Primarily Windows 2003 with some Redhat EL both physical and virtual
  • Database administration duties to include creation, maintenance, replication, performance analysis/tuning and capacity planning of clustered MS SQL Server and MySQL databases
  • Web/Application server design, implementation, maintenance and troubleshooting

ISAccountable

Systems Administrator/Sales Engineer, Jan 2008-Dec 2008

  • Responsible for conducting technical sales presentations for ServerIR product, a pre-market server efficiency product that delivers performance and cost analysis reports
  • Administer Windows Server 2003/2008, Fedora 9, Oracle 9, VMware Infrastructure 3 for company dev/test/QA machines.
  • Implement ServerIR solutions at customer sites and act as technical customer liaison
  • Work intimately with current product engineering, support and architecture groups to improve the product based on customer feedback and field research
  • Create custom tools to stress test and verify proper ServerIR operations.

The Capital Group

Systems Administrator/Performance Consultant, Jul 2007-Jan 2008

  • Responsible for creating Solaris and Redhat system performance monitoring solutions using HP OpenView, CA Wily, Hyperic HQ and custom tools built tools.
  • Consulted with architecture groups on network and system monitoring techniques and software solutions
  • Created custom low cost Linux system monitoring solution using SNMP, sar and Python

Pervigil Inc

Senior ITSM Consultant, Feb 2006-Jul 2007

  • Responsible for creating ITSM solutions based on HP OpenView software using ITIL methodologies
  • Review and assess IT environments to suggest IT process and technology improvements for major clients such as: Wells Fargo, University of Memphis, Capgemini and Acxiom (Capital One managed services)
  • Install and optimize HP OpenView software (Performance Insight, Operations for Unix, Service Desk, Service Navigator) to enable new process improvements
  • Document environment changes and train customer personnel on new operation procedures and best practices

Hewlett-Packard

Senior Systems Analyst/Solutions Architect, (Torrance, CA & Hong Kong SAR, China Aug 2000-Feb 2006)

  • Responsible for leading support team as senior analyst on OpenView Performance Insight with duties ranging in: top-tier phone support, analyst mentorship, sales/consultant training as product expert and on-site customer problem resolution & consulting
  • Hand picked to conduct sales and technical hands-on training for local and regional HP sales force, channel partners, resellers and HP Consulting for the entire Asia Pacific region on the OVPI product
  • Administered Unix(HPUX, Solaris, AIX) and Linux(Redhat) operating systems for test/dev and support lab machines.
  • Worked closely with current product engineering on resolving product defects and creating enhancements

GIANT Inc

Systems and Network Administrator, (Iowa City, IA Jan 2000-Jul 2000)

  • Responsible for network engineering and Unix systems administration for a fast-growing network service provider
  • Responsible for configuration, installation and administration of routers and switches
  • Configured and administered SCO Unix servers used for multi-domain web and email hosting

509th Communications Squadron, USAF

Officer in Charge (Manager) - Base Network Control Center, (Whiteman AFB, MO Aug 1997-Jan 2000)

  • Responsible for providing complete network and computer support to the 509th Bomb Wing, 442nd Fighter Wing, Missouri Army National Guard and other tenant units; a $7 million, 3000+ user base network
  • Supervised 45 network control center personnel with 5 direct reports
  • Administered Sun Solaris servers for web, DNS, apache, sendmail, VPN and other security program

10th Communications Squadron, USAF

Systems Administrator, (US Air Force Academy, CO Jun 1996-Dec 1996)

  • Responsible for Sun Solaris administration for all USAFA cadets and faculty
  • Installed and setup Solaris 2.5.1 operating system on new machines
  • Basic server administration and trouble shooting

Education

  • US Air Force Academy: B.S Asian History/Minor: Japanese, Jun 1996

Certifications

  • Terraform Associate: Apr 2020
  • Vault Associate: Apr 2020
  • Consul Associate: Apr 2020
  • HP OpenView Operations I (HP-UX, & Solaris): Aug 2006
  • HP OpenView Performance Insight (HP-UX & Solaris): Jul 2006
  • HP OpenView Service Desk (HP-UX & Solaris): Jul 2006
  • ITIL Foundations: Feb 2006
  • CCNA-Cisco Certified Network Associate: Feb 2000